Refund policy
Return & Refund Policy
Last Updated: May 31, 2026
At our store, customer satisfaction is our priority. We offer a simple and transparent return and refund process.
10-Day Easy Return
Customers may request a return within 10 days of receiving their order.
Return Eligibility
To be eligible for a return:
- Product must be unused and in original condition.
- Original packaging, tags, manuals, and accessories must be included.
- Return request must be submitted within 10 days of delivery.
- Products damaged due to misuse or normal wear and tear are not eligible for return.
Refund Process
Once the returned product is received and inspected, we will notify you regarding the approval or rejection of your refund.
Online Payment Orders
For orders paid through UPI, Credit Card, Debit Card, Net Banking, Wallets, or other online payment methods, approved refunds will be processed back to the original payment source through Cashfree Payments.
Refunds are generally credited within 5–10 business days, depending on your bank or payment provider.
Cash on Delivery (COD) Orders
For Cash on Delivery orders, customers may be required to provide valid bank account details for refund processing. Approved refunds will be transferred directly to the customer's bank account.
Damaged, Defective, or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact our support team within 48 hours of delivery with:
- Order Number
- Product Photos
- Description of the issue
Our team will review the request and provide an appropriate resolution.
Cancellation Policy
Orders can be cancelled before shipment. Once an order has been dispatched, cancellation may not be possible. In such cases, customers may request a return after delivery, subject to eligibility.
Contact Us
For return or refund assistance, please contact:
Email: Cashwaybusiness87960@gmail.com
Business Hours: 24/7 Any Time
We are committed to making your shopping experience safe, secure, and hassle-free.